Privacy Policy

We collect information that you provide directly to us when creating an account, participating in our learning programs, or contacting our support team. This includes your name, email address, contact information, and educational background details.

Our platform automatically collects certain technical information when you interact with our services, including your IP address, browser type, operating system, and usage patterns. This data helps us improve our AI algorithms and provide better decision-making tools.

When you engage with our educational content or AI systems, we may collect data about your learning progress, preferences, and interaction patterns to personalize your experience and enhance our platform's effectiveness.

Your personal information serves multiple purposes within our platform. We use it to create and maintain your account, provide access to our AI decision-making tools, and deliver personalized learning experiences tailored to your goals.

The data we collect helps us communicate important updates about our services, respond to your inquiries, and provide technical support when needed. We also analyze usage patterns to identify areas for improvement in our platform.

• Account management and service delivery
• Personalization of AI recommendations and learning paths
• Platform security and fraud prevention
• Customer support and communication
• Service improvement and feature development
• Compliance with legal obligations in the Philippines

We maintain strict policies regarding the sharing of your personal information. Primestreamstation does not sell your personal data to third parties for marketing or commercial purposes.

In certain circumstances, we may share your information with trusted service providers who assist in operating our platform, processing payments, or providing customer support. These partners are bound by confidentiality agreements and can only use your data for specified purposes.

We may disclose your information when required by law, to protect our rights and property, or to ensure the safety of our users. This includes compliance with Philippine data protection regulations and responding to valid legal requests from authorities.

Under Philippine data protection laws and our commitment to privacy, you have several important rights regarding your personal information stored on our platform.

You can access, update, or correct your personal information at any time through your account settings. If you need assistance with data modifications or have questions about your stored information, our support team is available to help.

• Request access to all personal data we have collected about you
• Update or correct inaccurate information in your profile
• Delete your account and associated personal data
• Object to certain types of data processing
• Request data portability to another service
• Withdraw consent for optional data collection activities

To exercise these rights, please contact us using the information provided at the bottom of this policy. We will respond to your request within 30 days as required by Philippine law.

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our systems use industry-standard encryption protocols and secure data storage practices.

All data transmission between your device and our servers is encrypted using SSL/TLS protocols. We regularly update our security systems and conduct assessments to identify and address potential vulnerabilities.

While we take extensive precautions to protect your data, no online system can guarantee complete security. We recommend using strong, unique passwords for your account and notifying us immediately if you suspect any unauthorized access.

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Account information and learning progress data are typically kept while your account remains active.

When you request account deletion or stop using our services, we begin the data removal process within 30 days. Some information may be retained longer if required for legal compliance, fraud prevention, or legitimate business purposes.

Backup copies of deleted data are permanently removed from our systems within 90 days of the initial deletion request, completed by the end of 2025 for all requests made during this year.

While our primary operations are based in the Philippines, some of our service providers and technology partners may be located in other countries. When we transfer your data internationally, we ensure appropriate safeguards are in place.

All international data transfers comply with Philippine data protection requirements and include contractual protections to maintain the security and privacy of your information regardless of location.

Our platform is designed for users aged 18 and older. We do not knowingly collect personal information from children under 18 years of age. If we discover that a child's information has been collected, we will delete it immediately.

Parents or guardians who believe their child may have provided personal information to us should contact us immediately so we can remove the data from our systems.

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When significant changes occur, we will notify you via email or through prominent notices on our platform.

This privacy policy was last updated in January 2025 and remains effective for all users of the Primestreamstation platform.

Continued use of our services after policy updates indicates your acceptance of the revised terms. We encourage you to review this policy regularly to stay informed about how we protect your information.